Janma is affiliated with the Dutch Professional Association for Doula’s. If you are not satisfied with my care provision and you cannot resolve this together with me in a conversation, you can contact the NBVD complaints officer.

If the complaints officer cannot offer a satisfactory solution, you can contact the healthcare professional. Janma is a member of the healthcare professional as a community. The procedure for this has been described on this site: Complaints procedure – the healthcare professional (in Dutch).